Gen Z is heading for the altar: as a wedding supplier, you face both a challenge and an opportunity. During his keynote speech “Ready for the Zoomers?” at our House of Weddings GenZ Wedding Congress, trend watcher Joeri Van den Bergh shared sharp insights and a fresh perspective on the new generation of wedding couples. What drives them, what turns them off, and how can you, as a wedding supplier, respond to this in a smart way? Below, you will discover what you, as a supplier, need to know in order to better respond to the needs, values, and expectations of Gen Z couples.
Gen Z has grown up in a world of performance pressure, toxic positivity on social media, and constant comparison. It's no surprise that they are known as the “cortisol generation”: the most stressed generation ever. And that is reflected in their wedding planning.
How does Gen Z deal with this? They look for ways to manage their stress. Here are a few examples:
What does that mean for you as a supplier?
Take care of them. Show empathy, reassure them, and help them create a wedding day that doesn't add extra pressure, but gives them breathing space. Show that you humanize the process. Think of personal guidance, clear communication, and a flexible, tailor-made approach.
For Gen Z, their wedding day is not a copy of their parents'. On the contrary, they want to tell their own story; for them, their wedding day is a personal identity statement. Everything has to be in line with who they are and who they don't want to be. They are not fans of what they call “cringe millennial weddings” (there are more than 200 million views on TikTok with that hashtag!).
What Gen Z wants:
What are they looking for in suppliers?
Hyper-personalized service, storytelling, and room to let go of traditions or redefine them. Couples want you, as a wedding supplier, to listen to them, ask them questions, and dream along with them. Make your offer flexible enough to truly create something that is “theirs.”
Gen Z is not black and white. They are an ‘and-and’ generation:
Some notable trends:
What does this mean for you?
Offer choices and communicate your values clearly. Be transparent: what impact does your service have on the planet or on society? Think about female ownership, inclusion, diversity, etc.
Many Gen Zers are struggling financially. Some couples are therefore postponing their wedding, doing side hustles, or opting for creative, budget-friendly solutions:
Also important:
What does this mean for you?
Make sure your communication is fast, direct, and inspiring. Be accessible through their favorite channels, and make your services modular and flexible. Tip: be visible on TikTok, speak their language, and offer tools or services that make planning effortless.
Gen Z marries on their own terms. Their wedding celebration is a mix of emotion, identity, sustainability, and experience. They want:
Most of all, they want these things now (but not right away), effortlessly and completely ‘them’. Gen Z creates a wedding board on Pinterest at a young age, while some postpone their wedding due to financial concerns. When planning, they like everything to be instant.
As a supplier, make sure you are seamlessly and quickly accessible. Think along with them, be aware of trends, and be flexible, open, and engaged. Those who adapt to their rhythm, tone, style, and values will not gain a ‘customer’, but a wedding fan for life.