What information do we collect about you?

Exactly what information we collect depends on what you do on our website and what permissions you have given us.

When you visit our website, we only collect the following data: the pages you visit, your anonymous IP address and an identification of your browser and computer type, for example: a Telenet customer visited the website with Chrome on a mobile device. Another visitor was a customer of KPN Netherlands, and used the Firefox browser on Windows 10.

If you use a contact form to contact us or a partner, then we also keep the data you have entered.

If you give us permission to collect statistical data, we will also keep track of your click behaviour on different buttons and pages. And we also keep track of how you use our website.

If you give us permission to show you tailored advertisements, we will also keep track of the pages you visit.

If you give us permission for social sharing, we also show share buttons on the website so you can easily share articles and pages.

In addition, the website uses cookies that allow us to recognise you on your next visit. These are small text files that are stored on your device and that your browser sends with each visit. They contain information such as your preferred language, a unique session number so that you do not have to log in again each time, or a unique visitor number automatically assigned by Google Analytics.

Who collects this information about you?            

We, IDYLLS BV, our address: Dr. Adriaan Martenslaan 6 9800 Astene, our KBO number is BE 0641.652.129. The easiest way to contact us is via email:

How do we collect this information?
The information to contact us is given by you and comes directly from you. By filling in the forms you give us permission to collect it.

We collect the statistics through external tools. Depending on the permissions you gave, we use different tools:

Google Tag Manager & Google Analytics. This data is anonymous unless you give permission.

Hotjar: only if you gave permission for statistics.

HubSpot: only if you gave permission for statistics.

Google Adsense: only if you gave permission for marketing.

Facebook Audience & Facebook Pixel: only if you gave permission for marketing.

DPG Media Pixel: only if you gave permission for marketing.

Why do we collect this information and how do we use it?

We use the information we collect primarily to provide you with a fair experience and a complete range of services. In addition, we use the information to improve our site or to be able to analyse problems correctly. 

The collected data is also used to report to our suppliers, this is done on aggregated data, they do not receive any personal data from you. If you contact them of course, they will receive the data you entered.

If you give permission for marketing, then we share the collected data with our marketing partners (Google Adsense, Facebook, DPG media, ...)

How long do we keep data about you?    
We do not keep data longer than necessary. We keep analytical data for a maximum of 20 years.

With whom do we share this information?
Most of the information we use ourselves, we do not share with anyone. Of course, the external tools we use also have access to the data they collect, and we have made the necessary arrangements with them to ensure this is done properly.

If you have given us permission to use customised advertisements, these partners (Google Adsense, Facebook, DPG Media, etc.) have access to the information they collect on our website, and they use this information to tailor the advertisements to your interests.

There are also a number of other parties that we use. As far as possible, we have ensured that they cannot collect any data from you, unfortunately this is not always possible. The other parties are:

Typekit: for displaying the fonts we use on the website.

Google Maps: for displaying maps and calculating nearby partners.

YouTube/Vimeo: for displaying videos on the website.

What rights do I have?

The GDPR puts you as an individual at the centre, and gives you a number of rights. For example, you have the right to inspect the data we hold on you and you may have incorrect data corrected. In addition, you may ask us to delete data, and you may object to the transfer of your data to third parties. If you want to exercise one of these rights, please contact us by email or in writing.

You can delete the cookies that identify you in the settings of your browser. You can also choose not to use any cookies at all. The 

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